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Edgenuity Help Center

Initiating a Chat with a Student

Use this page to open a chat conversation with a student.

Chat must be enabled. Check the school profile page for a checkmark next to chat.

  1. Under the Communication tab, select Open Chat Manager.
    Communication tab- open chat manager.png
  1. In the chat manager window, select the student from the drop-down menu.
    Chat- select user.png

    In order for the chat feature to work, both the student and the educator must have the chat manager window open.

  2. Click Request Chat.
    Chat- request chat.png
  3. Students will get a notification to accept the chat invitation. They must click OK.
    Chat- student must accept.png
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