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Edgenuity Help Center

Responding to a Chat Request

Use this page to know how to know when a student is requesting a chat with an educator.
  1. Under the Communication tab, select Open Chat Manager.
    Communication tab- open chat manager.png
  1. The chat manager window opens in a new window.
    Chat- chat manager window open.png

    In order for the chat feature to work, both the student and the educator must have the chat manager window open.

  2. When a student has a chat request for an educator, a window will appear on the educator's screen. Click OK to accept.
    Chat- student requesting chat.png
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