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Getting a Temporary Password For a Student From the Manage Students Page

Frequently Asked Questions

How long does a student have to change the password after receiving the temporary one?

The temporary password is good until the student changes it.


Use this page to learn how to get a student a temporary password if s/he needs one.

To follow the steps listed below, you will need to have "Can Get Temporary Passwords for Students" checked under Student Accounts. To validate your permissions, click here

  1. Under the Students tab, select Manage Students.
    MS-Select_Manage_Students.png

    Click the Manage Students button from the homepage. 
    MS-Select_Manage_Students_from_homepage.png

  1. Click the Filters button.
    Filter dropdown.png
  2. Add or remove filters to manage specific students. To find out about each filter, click here.
    enroll mult stu- filtering options.png
  3. Select Apply.
    enroll mult stu- filtering options click apply.png
  1. Check the box next to the student.
    MS-User_tools-checkmark_student_name.png
  1. Under More, select Account Security. Then click Get a Temporary Password.
    MS-single_student-More-account_security-get_temp_password.png
  2. Click Get Temporary Password.  
    MS-single_student-More-account_security-get_temp_password-get_temp_password.png

    The next screen will show a temporary password. This will be the only time you will see it. There is no way to look it up again.

  3. Click Close
    MS-single_student-More-account_security-get_temp_password-click_close.png
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