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Sending a Student a Password Reset Email From the Manage Students Page

Use this page to learn how to send a student a password reset email.

To follow the steps listed below, you will need to have "Can Send Students Reset Password Email" checked under Student Accounts. To validate your permissions, click here

  1. Under the Students tab, select Manage Students.
    MS-Select_Manage_Students.png

    Click the Manage Students button from the homepage. 
    MS-Select_Manage_Students_from_homepage.png

  1. Click the Filters button.
    Filter dropdown.png
  2. Add or remove filters to manage specific students. To find out about each filter, click here.
    enroll mult stu- filtering options.png
  3. Select Apply.
    enroll mult stu- filtering options click apply.png
  1. Check the box next to the student.
    MS-User_tools-checkmark_student_name.png
  1. Under More, select Account Security. Then click Send Password Reset Email.
    MS-single_student-More-account_security-send_password_reset_email.png

    If No Email Address is displayed, then a student doesn't have an email address attached to his/her account.

  2. Click Send Password Reset Email.  
    MS-single_student-More-account_security-send_password_reset_email-click_send_password_reset_email.png
  3. Click OK
    MS-single_student-More-account_security-send_password_reset_email-click_OK.png
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