Frequently Asked Questions
- Can I edit a student's username?
No, usernames cannot be changed. Contact Customer Support if there is an issue with a username.
Use this page to update the personal information of a student.
To follow the steps listed below, you will need to have "Edit Students" checked under Student Accounts. To validate your permissions, click here.
- Under the Students tab, type the student's name in the search bar.
- Click the student's name once it appears below the search box.
- The student's name will emerge to the left of the other tabs.
- Under the student's name tab, click the option with the student's name, username, and ID.
- Make the necessary changes. For more information, click here.
- Click Update Student at the bottom of the page.
- A notification shows that the student's account has been edited successfully.